E-commerce audit services

In-depth functional, usability, and accessibility review for improved customer experience, conversion rate and sales.

Benefits

E-commerce audit tailored up to your business-specific goals and aimed to uncover bottlenecks in the key customer journey paths, optimize user experience, increase conversion and reduce bounce rate.

Unbiased feedback on the overall application quality, sales and conversion triggers review from the customer’s perspective.

Summary QA audit report with a list of all found issues, analysis, and explanations, along with recommendations for further functionality, usability and accessibility improvements.

Why should you audit your e-commerce site

Still hesitating whether you need an audit for your online store? Let us enumerate reasons why should you definitely try it:

To have unbiased feedback on the overall application quality from the customer’s perspective.
To detect bottlenecks in the key purchase-sales flows on your site that directly influence sales and conversion rate.
To get a detailed audit report along with recommendations for optimized user experience.
To receive an action plan for enhancing functional, usability, and accessibility spaces of your product.

To discover the benefits and find out whether the e-commerce audit works for your business, you can always book a free consultation with our team.

Book a meeting

What's included

Functionality assessment

Main forms
Site navigation
Product detail page
Shopping cart and payment
Product search
Product sorting, filtering
Wishlist, comparison list, etc.

Customer experience audit

Alignment of design and typography
Main UX flows for navigation and interfaces
Accessibility testing
Adaptability for mobile devices, major browsers, and OS.

Security and stability audit

OWASP Top 10 based security testing
Basic performance testing
Sales and conversion triggers audit
Product-specific functionality upon your request.

What our clients say

“Great team, efficient and transparent cooperation! They are clear and consistent and give us important advice.

They have their own QA methodology and use professional approaches to web product testing. We are satisfied with the result and recommend them!”

Ihor Hrytsiuk, Head of Delivery at Grodas

Have questions?
Let's talk!

Tell us about your needs, and we promise to find the best solution.